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The necessity and cost of repairing a chipped or cracked windshield is a common concern among drivers. The severity of damage can range from a small chip that's barely noticeable to large cracks that make driving safely a near-impossible task. It's important to know even a small chip can lead to a large crack very quickly just from normal vehicle vibrations as you drive. So it's advised that any chips or cracks, no matter how small, are inspected by an auto glass shop.

Here are some commonly asked questions.

1) Why should I get a small windshield crack fixed?

When you've realized there's a small chip or crack in the windshield it may not seem urgent to further address it. Yet even minor windshield damage can present serious problems when it comes to visibility. Depending on the location of the damage, light from other vehicles, and road glare can lead to visibility issues.

2) Is it illegal to drive with a broken windshield?

In Virginia, specific restrictions on the size and types of cracks legally allowed on windshields are in place to keep driving as safe as possible. To avoid a failed state safety inspection it is worth getting a certified auto glass technician to check out your vehicle. They will be able to tell you if your windshield is compliant or not.

3) Should I get a repair or replacement of the windshield?

If you are debating on whether repair or replacement is the best answer for you, consider consulting with an auto glass shop. The decision is best left to experienced technicians who deal with and fix broken auto glass as their specialty. Location, size of the chip or crack, and how deep it is in the glass are typically all factors when talking about repair vs replacement.

4) How much will it cost?

The out-of-pocket cost will vary depending on the damage and your insurance coverage. Auto glass repair shops want to make sure any available insurance is used regarding payment to keep costs to the customer as minimal as possible. For some, the cost can be fully covered by insurance.

Here are some steps to take when you notice a cracked windshield.

  • Call your insurance company. Finding out how much coverage you have or if your policy will cover the windshield damage will be an important step.
  • Contact a trusted auto glass shop who has experience working with auto glass insurance claims. Knowing ahead of time how much the repair or replacement will be will help ease your mind.
  • Don't continue to drive if the damage is blocking visibility or if the cracked area is noticeably spreading. The structural integrity of the automobile can be affected when a windshield is damaged,

At Smiley’s Glass, we want to keep you safe on the roads and compliant with the law. We have the experience you need to work with your insurance and we offer convenient mobile service. So there is no need to interrupt your day as we repair or replace your auto glass on-site at your home or work. Give us a call today at 804-320-7172 or you can fill out our online quote request to get started.

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7100 Forest Hill Ave
Richmond, VA 23225


Mon-Fri 8am - 5pm
Sat & Sun Closed

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