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Your input is important to us. Please provide your valuable feedback. Here are some testimonials from our clients:

I took my SUV in to have a window regulator replaced. I supplied the part and they did the work for $125. In and out in under an hour and a half. They are a straight forward and honest business. I will use them again when needed and I highly recommend them. All in, it was less than half the cost of a local auto repair shop.
Date of Posting: 01 August 2023
Posted By: Ken Hensley, via Google Review
My boyfriend and I had our windshield shattered by a truck tire tread while traveling. Smiley's worked us into their busy schedule, and replaced the windshield within several hours. All the staff are incredibly friendly and helpful as well.
Date of Posting: 25 July 2023
Posted By: Rachel Watson, via Google Review
Took our company truck in on an emergency basis this morning and they had the replacement in and the truck was ready to go before end of business. They told us tomorrow, which was also super fast. Never thought we would be back on the road the same day. Phenomenal service and a reasonable rate. Can not recommend them enough.
Date of Posting: 10 June 2023
Posted By: Kristine Kvasnicka, via Google Review
Big THANK YOU to Ashley Oswald and the fantastic team at Smiley's Glass. I needed my windshield replaced due to a large rock chip that turned into a crack across the entire front glass. I reached out to Smiley's for a quote. Ashley made the whole process super simple, scheduling was efficient, and the price for the repair was very competitive. Their mobile glass replacement crew was on-time, communicative, and took exceptional care of my vehicle. 100% will use again!
Date of Posting: 05 June 2023
Posted By: Tyson Miller, via Google Review
Smileys had a very similar price to the big chain in town but I was able to speak to a local human and do business with a local company. They have excellent communication and the installer did a great job. They were even able to get me in sooner than the large chain! Thank you Smiley's!
Date of Posting: 20 April 2023
Posted By: Scott Mcewen, via Google Review
Smiley's has done a lot of work for me over the years, both in the shop and remotely, and their office and service staff have always been fantastic. They take great care to make sure the work is done properly. I would never take my vehicle anywhere else for glass.
Date of Posting: 06 October 2022
Posted By: Lauren Hostetler, via Facebook Review
I had a rock bust the windshield on my Kenworth service truck, I originally called safelite but after a month and several excuses I called Smileys, both ladies that answered the phone were knowledgeable and very helpful even when I called a few minutes befor closing on a Friday, I set up a appointment and got my glass installed a day earlier then my appointment date, I have alway used safelite for my personal vehicles but after my experience with Smileys they will be the only ones I call from now on for my glass needs.
Date of Posting: 19 May 2022
Posted By: Brandon Cochran, via Facebook Review
Great communication from the beginning to the end of the experience. Easy drop-off and no contact payment. When I got my car back, it was even cleaner than when I dropped it off. Nice touch to vacuum and wipe down the car. The window looks great, and all my stickers (inspection and EZ pass, etc.) were transferred with no issues. Great experience!
Date of Posting: 29 June 2021
Posted By: Karen B., via Yelp
I had a windshield claim through my insurance company. I like to use local businesses when possible, and I chose Smiley's. From the initial call to the service, everyone was polite and professional. The technicians were halfway through my replacement when a storm blew up. They quickly moved my car to shelter and finished the job - on time and with no water in my car despite the downpour! Thank you for your professional, polite service. I would highly recommend them for all your glass needs!
Date of Posting: 29 June 2021
Posted By: Beth L., via Yelp
10/10 recommend! They were helpful in processing insurance and made the process of replacing my windshield seamless! Thanks, Smiley’s!
Date of Posting: 29 June 2021
Posted By: Tiffany Costa, via Facebook Review
What a great company, unbelievable customer service at every phase of my windshield replacement for my SUV. Thank you so much, Smiley’s.
Date of Posting: 29 June 2021
Posted By: Peggy Freeman, via Facebook Review
Seven phone calls to other companies to fix my passenger windows. Smiley’s was friendly, helpful and got me in the next morning. Ladies in the office are sweethearts, and they made it happen. Got my glass from Chesapeake. Support local and support those who care to make it happen. Won’t go anywhere else now just because I was treated right and service and expectations were exceeded.
Date of Posting: 29 June 2021
Posted By: Temmeka Moore, via Google Review
They were awesome. Got me scheduled in quickly and had my car ready to pick up earlier than I expected it to be completed. When I picked up my car, I was pleasantly surprised. Not only was my windshield replaced, but my dash and front floor mats had been cleaned, and a loose heat shield which previously rattled something awful is now quiet. I will always use Smiley's for my glass needs and highly recommend them to others.
Date of Posting: 29 June 2021
Posted By: Jessie Jenne, via Google Review
Very top-notch experience with Smiley's! They had me on the schedule for the next day, which was amazing. They sent me 2 techs, and you could tell these guys were pros and cared about my experience. They got everything done in under 2 hours, and I have no complaints about the work - it's perfect, actually. I appreciated the fact that they had a dispatch call to confirm their arrival, wore masks, and sanitized all surfaces they touched in my car.
Date of Posting: 29 June 2021
Posted By: Renn Green, via Google Review
True to her advertisement and her personal testimonial of continuing her father's business ethics, legacy, and integrity, Mrs. Sandra Smiley Carrique resolved my issue within ten to fifteen minutes. To anyone considering Smiley's services, I will strongly recommend their willingness to stand behind their workmanship warranty.
Date of Posting: 29 June 2021
Posted By: Ted Runge, via Google Review
The windshield was replaced in my truck. They did a great job. They arrived on time and cleaned up. It's like they were never there, other than new glass.
Date of Posting: 29 June 2021
Posted By: Keith Throckmorton, via Google Review
A rock got kicked up to the windshield when I was driving down the highway and put quarter-sized "star" chip in. Smiley's was able to fit me in for a repair even though I didn't have an appointment. The staff was very professional and informative on the process. The only thing you can really see from the chip is a small mark where the impact happened. Everything else filled in nicely… Would certainly go back here for any future windshield repair needs.
Date of Posting: 29 June 2021
Posted By: Bryan Metrick, via Google Review
I remembered hearing an ad on the radio for Smiley’s Glass, so I tried them. Sooo glad I did. Very fair pricing, quick service time, and amazing staff and service. Smiley’s Glass is now in my phone directory, and if I ever need another window, then they definitely will be the ones I call.
Date of Posting: 29 June 2021
Posted By: Charles Morris, via Google Review
first time using this company. Highly recommend. I was quoted a price over the phone of 489 and some change. I had a 500 comprehensive deduction on my car policy so I was not going thru insurance. they gave me a huge discount with tax I paid 419.00. I was pleased with the work and the wonderful surprise of the discount. if I ever need glass work again they have my business. ***** 5 star review
Date of Posting: 18 July 2020
Posted By: Donna Scotto-couto, via Facebook Review

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Richmond, VA 23225


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